Support and FAQ

I bought tickets, what now?

When you first buy a ticket, you will receive an email guiding you to set up your account on our venue, Awful Good Theater (this website). If you have ordered tickets and you have not received an email, please check your spam folder. If you are certain you have not received your account setup email, please contact the administrator at

Where are my tickets?

To view the tickets to the shows you have bought and to view the shows, click MY TICKETS.

I have made my account and logged in, but I don't see my tickets?

If you are not seeing the shows you purchased on the MY TICKETS page, email

When will I be able to view the show?

You will be able to click over to the show from your MY TICKETS page 10 minutes before showtime. There will be a countdown timer on your ticket to let you know!

What if I want to buy additional tickets?

Visit the HEAVY HITTERS page to add new tickets to your account.

My friend wants to buy a ticket, what should they do?

Send your friend to site to buy their initial ticket.

I want to buy my friend a ticket, what should I do?

Get your friend's email address and buy their ticket using their email address at They will receive confirmation at their email address on purchase with their own login to this site.

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